Make sure the USB cable is plugged in and once the Plantronics Hub is downloaded you should have a "Notifications" tab. Se-lect "Add new device" on your phone. Press on to attach. To mute/un-mute the headset, push in the volume/mute button. 1. Step 1: Charge the CS540 Headset for 60-90 Minutes. The following setup guide will show step-by-step how to setup, install, and start using your new. Plantronics Voyager 510s User Guide With headset on, press and hold call but-ton. Squeeze them both and pull outward to remove the battery door. This issue is usually caused by the headset not being set up properly. The talk indicator light will again blink briefly to indicate the headset is back to normal operation. If you do hear a beep, the headset may no longer be linked to the base. |__Polycom IP Phone Headsets See if your headset starts working now and if not, contact us, All comments are moderated before being published. This is also the button to press if youre using the HL10 Handset Lifter or EHS Cable to answer/hang-up calls remotely while away from your desk. See Setup Guides provided above. |__Grandstream IP Phone Headsets when the phone nds the base. Polycom for example: Menu > Settings > Basic > Preferences > Headset > Hook Switch Mode and change from Regular to Plantronics. Option D: CS540 with Electronic Hookswitch Cable (EHS) for Remote Answer/Hang-up. We no longer sell this specific headset, but if you are looking for a similar one, check out our wireless Bluetooth office headsets! Below are a few possible solutions. When the amber light becomes solid, the headset is fully charged. When using a Plantronics headset, you would think this feature would be built into a wireless headset. When you have an incoming call, you will hear beeps in your ear indicating a call. NOTE: If you find youre still having trouble hearing your caller, or your caller is too loud and causing an echo or feedback, you will need to adjust your base volume setting (see Step 5 below). But opting out of some of these cookies may affect your browsing experience. 3. LIKE & SUBSCRIBE for more great videos like this!Why is my headset not working? 9-4 The Bluetooth indicator light on the base will turn solid blue. The red light at the top of the box (just above TONE) keeps blinking. If feel resistance when rotating the ear loop downwards; this is normal. Slide the cover back on and push it into place. 4. Press and hold the call control button for about 5-6 seconds until the light on the headset starts flashing an alternating red-blue. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Your 510 headset will now have a continuous blue light blinking. 5. To charge these headsets, simply slide them into the charging base and be sure that the amber light (on the left side of the base) begins flashing. Step 3: Connecting the CS540 to Your Telephone. When finished, press the line button again, or Headset Button, to disconnect the call, and push the button on the side of the CS540 to turn the headset off. A 60-90 minute charge will be sufficient to complete the setup and installation. Orange light: Initiating a connection. DIRECT CONNECT RJ9 HEADSETS FOR: |__Avaya 14xx,24xx,46xx,54xx,56xx 9-2 Place the Bluetooth mobile phone into discover mode. Check to see if your headset microphone is muted. A-1) Unplug your telephone handset from the side of your phone. Release the call control button and set the headset aside. Take out the AC power supply wire from the base for 5 seconds and then plug it back in. Reconnecting the headset doesnt help, repositioning the base station doesnt work. To increase the volume, press the volume button up (down if wearing headset on your left ear). Unplug the AC power from the charging base. The subscription light will turn solid red for four seconds and then go to its previous state. Plantronics CS510-XD Wireless Headset System, 900MHz vs 1.9Ghz (DECT 6.0) vs 2.4GHz Wireless headsets, Poly Voyager 4245 Test and in-depth Review by the Expert at HeadsetPlus.com, Compatible Headsets for Polycom VVX IP phones, Poly CA22CD-SC vs CA22CD-DC Differences Explained, Jabra Evolve2 Buds Test and in-depth Review by the Expert at HeadsetPlus.com, Poly Edge Series VoIP Phones Headset Compatibility, Test and Reviews, Plantronics/Jabra Hearing Aid Compatible (HAC) Headsets for office telephone or PC softphone. These settings can be found under the charging base. We can help, with this Plantronics CS540 troubleshooting guide! 1-800-683-5715 | https://headsetadvisor.com/Follow this quick setup guide with your Plantronics CS540 or C054 wireless headset when you connect to a desk pho. Pull the battery out of the attachment clip. To automatically pair (or subscribe as it is sometimes referred to as) dock your headset in the base. If you have problems, suggestions, or unanswered questions please email us at hello@headsets.com (compliments and gratitude also welcomed ). How do I fix this? With many variations, where and how you plug your EHS cable into your telephone will vary greatly. Select "Add new device" on your phone. For product information or order a Plantronics CS540 go HEREinstead. Remove the battery from your earpiece (If you don't know where your battery is located,click here). Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. In spite of its enormous popularity, you can experience sound quality issues that can leave you confused and frustrated and not knowing what to do to get things fixed. Q. I hear anecho in my CS540 headset. The red light flashing is an On Line Indicator Light and it is voice activated. If you do not hear a beep, try charging your headset. Position your microphone two fingers width from the corner of your mouth and just below your lower lip. You will hear three high tone beeps indicating the microphone is muted and the LED light on the base will turn solid red. D-2) Plug the Electronic Hookswitch (EHS) cable with the large modular clip and stereo plug into the back of the CS540 base. Answer a few questions to get help. |__Wireless Headset Systems You have four setup options for connecting your CS540 to your desk phone. Need 100+ USB Headsets? Plantronics CS540 Wireless Headset System $286.18 USD Our Price: $245.18 USD SKU: PLTCS540 Part Number: 84693-01 Quick overview Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500 Series. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. C-2) Plug the small modular adapter of the Telephone Interface Cable into your telephones handset port. How to reset the CS540 Press in and hold the mute and talk button and release once the talk indicator light on the arm begins to blink quickly. Having assisted Business people for over two decades to communicate better through the use of hands free, wire free headsets, confirms to me the value of headsets. Unfortunately, due to many different brands and models of desk phones, an additional accessory is needed. Weve had a look at the most common FAQs that customers are asking after theyve purchased the headset in order to help you make the most of your headset system. Set the switch to letter A, and see if that fixes the issue ( In some cases, you may need to use setting D for Cisco phones ). If you still have static after trying these things, feel free to contact us for free support. Follow the pairing instructions for your cell phone or other Bluetooth device. Page 5 3. By continuing to browse the site, you are agreeing to our use of cookies. The table below reflects the base indicator light actions and responses. The HL10 lifter will lift giving you a dial tone. 2. How do I adjust the CS540 so it fits correctly? Batteries for the CS models can be ordered individually and replaced, but the Plantronics Voyager 510 battery is built into the unit and cannot be replaced. #1- Try a full reset Unplug the power from the charging base, then remove the battery and let both the battery and power adapter stay unplugged for 10 seconds. In this guide we'll provide a couple different troubleshooting steps to get your headset working properly again! 4) Place the headset back in the base station Your battery should now be charging again. If there's an update available, update the headset. Talk time will be reduced when operating in wideband mode or if the headset is used consistently a far distance from the base. (9 pages) Headsets Plantronics CS540 Quick Start Manual. Press in and hold the mute and talk button and release once the talk indicator light on the arm begins to blink quickly. Is this normal? |__Toshiba DP5xxx, DKT3xxx Headsets As the base of your headset moves backwards, you will feel soft clicks until the microphone rests close to your cheek. This cookie is set by GDPR Cookie Consent plugin. In case you change phones in the future, you may need this cable, depending on compatibility. When the amber light becomes solid, the headset is fully charged. and the volume up simultaneously until the headset begins to ash red and blue. B-1) Plug the Telephone Interface Cable into the headset port (usually located on the bottom of the phone). Plantronics CS540: Tech-Mag Guide, FAQs & User Manual, 5 Ways Social Media Is Shaping And Saving Lives. 3. If your headset will not turn on, you may have a drained battery. 1996-2023 Headsets Direct | All Rights Reserved. Enter "0000" as passcode. Step 2: Plug the Telephone Interface Cable into the Base. The other end will plug into the back of the CS540 base, as shown in the following picture. It will lower the cost of getting a replacement and mother earth will thank you too! The convertible wearing style simply means there is a headband & and earhook in the box and you can choose which wearing style suits you. Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. You may need to pull or wiggle with considerable force.) Press the call control button again. To increase the volume, press the volume button up (down if wearing headset on your left ear). I'm determined to help you find the best headset for your unique situation. Q. Be sure the ear loop is flat against the headset and rotate the ear loop up 90. How do I Pair my Bluetooth Device to my Savi Headset. 4)Place the headset back in the base station. Choose "Yes" if your phones asks if you want to bond to the 510 bluetooth head-set. 1. When its fully charged, the Plantronics CS540 battery will provide up to 6 hours of talk time. Call Button If youd like more information on how to do this, check out one of our blogs on the subject by clicking. To charge the Plantronics CS70/CS70N, simply slide it into the charging base with the microphone pointing towards the right (youre right when youre facing the base). You will want your HL10 as far back (away from you) as possible for best results. If you find you cant hear you caller, your caller cant hear you, or it sounds distorted, continue sliding to the next letter until you find the setting that sounds the best. A beepingLow Battery Warning will sound If you are on a call and the headset battery is low, you will hear a repeated beep every 15 seconds notifying you the the battery is running out. |__ShoreTel IP Phone headsets Remember, were here for you so contact us if we can help you in any way. When the headset battery is running low, an audible warning will be heard through the headset as a single beep repeating every 20 seconds. 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