Learn More TECO P.O. Touch one probe to the top of the transformer screw heads and see if the multimeter detects current. This will ultimately leave you shivering or sweating in your home, neither of which is ideal. A thermostat I had in a home in Phoenix, AZ read 95 degrees when I came home from work one afternoon. Every heating system type will deliver heat to the house at a slightly different rate. Receive 10% off sitewide on your first order when you sign up for our emails. 1-800-664-2751 Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. Box 31318Tampa, Florida 33631-3318, Tampa ElectricP.O. Copyright 2023 HomeRepairGeek.com - All rights reserved. Learn how much a Wi-Fi Thermostat could save you on your energy bills. Once you add on all the state and county taxes it came to 250 and few cent. A typical hot water system would cycle less then that. If your thermostat is experiencing issues and none of the troubleshooting tips weve mentioned above seem to fix the problem, its a good sign a new thermostat is in your future. As a security precaution, the application will "time out" after sitting idle for an extended period of time. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. Get tips on safety around natural gas. 9am to 5pm CDT. Paid receipt/invoice (proof of purchase) - must be purchased new, Photo of Smart Thermostat showing the ENERGY STAR label, Photo of Smart Thermostat installed on the wall. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! Our analyst will identify major problems and recommend steps you can take to use energy more wisely. Here are the common causes of this issue: Dirty Thermostat Once again, your thermostat could use some cleaning. For Your The possible system modes are: Heating - Displays on the iThermostat as HEAT. Even an inadvertent shoulder bump can knock things askew. Ready to find the supplies you need in your local store? Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. Loosen the thermostat body mounting screws with a screwdriver. (877) 588-1010 Restore power at the circuit breaker panel box. If you dont have an account, its easy to create one. Saturday and Sunday Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Set up eco+ Open your ecobee mobile app. Use a level to check for level. The first possibility to look into when you find a blank thermostat screen is to check if the unit needs to have its batteries changed. TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Inside, youll see these with colored wires wrapped around them. To get started, TECO checks out your home. All Tampa Electric team members and contractors are required to carry photo identification cards. Make sure that they are inserted properly. Ive always had the A/C set like that even before energy planner. With the tiered energy planner rates the bill for electric came to $214. Small devices are installed on your AC, water heater, and internet modem. And you get a free. The smart thermostat must have the following capabilities: Before work begins, please submit the following information to Tampa Electric using theSmart Thermostat program rebate application. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. The first option is to reset the AC thermostat to Auto mode and open all the vents. Sign up to get storm preparedness and savings tips! By clicking '. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. sunshine811.com. Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. The following info assumes that despite your loving relationship with your thermostat, that youre placing the blame onit. Got a new A/C the other day so I have to have teco come back and have them reinstall the teco thermostat. Nope. Gently clean with a small, soft paint brush or cloth. Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. We'll take you to the exact aisle and bay. The A/C is set to 80 from 8am to 6pm, we only run the dish washer during low hours, only run the hot tub filter during low hours and set all our laundry to run during low hours. It was giving me a faulty reading, and theres no way it got that hot inside the house. DTE Energy officials have said the problems caused by Wednesday's ice storm are the worst in about 50 years. Cooling - Displays on the iThermostat as COOL. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. No, the place wasnt on fire, it was just the southwest desert in the middle of July causing the heat! Have to use their shitty 90s thermostat. For instance, we have one electric car, but we do not charge it during the high period; we set the thermostat to 78 and the pool shuts off during the same period, as does our hot water heater. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? We are working on it. Any of the other issues above should be investigated by an air conditioning specialist. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. This should fix the issue with your thermostat. Welcome to the Energy Planner portal tutorial video. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Learn gas conservation tips and more. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . "I get excited to see how low it is," said Affronti. All day (24 hours), Monday through Sunday. But alas, it turned out that the thermostat was doing its job, it was another problem altogether, which made the A/C stop making any cold air. Follow our interactive troubleshooting guide to find answers to your systems problems. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. One can go on the pool pump if you've got one, too. TECO Energy is an Emera company. What should we do to improve this article? Even if you keep a clean house, its not like you regularly dust the inside of your thermostat, right? Turn off the breaker to which your HVAC system is connected. Sorry, something went wrong. If this doesn't do the trick, look for a blown fuse or tripped breaker. Possible Corrosion ): If the wiring is all tight and together, and everythings squeaky clean inside, here are a few things to try. Have you done the math to see what you are actually saving? First, ensure the power switch is fully engaged. "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. I just have my own Ecobee smart thermostat. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. A typical forced air system will cycle about five times in an hour, this is normal. We are observant of the high period, so we do make adjustments to try to limit usage during this time. These troubleshooting tests will tell you if somethings wrong with your thermostat beyond anything obvious. Restore power at the circuit breaker panel box. Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . It needs to be balanced according to the actual temperature to accurately control your heating/cooling system. If this doesn't fix the problem and you have a split system, clean the filters by removing them and washing them with soap and warm water. Also the hot water heater is off most of the day. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! "That's . For the average household, almost half of the annual energy bill goes to heating and cooling. away in your house! Make your thermostat troubleshooting easier with these steps. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. Energy Star Smart Thermostat. Also, it goes without saying that for line-voltage thermostats, ex. Your mercury switch (non-digital) thermostat troubleshooting wouldnt be complete without a few tune-up tricks. Your thermostat is more than 15 years old. Learn how to stay safe around electricity. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. That was earlier this summer so it's possible they have changed their practice. Thermostats purchased prior to this date do not qualify for the rebate. His bill's been slashed in half most months. Most likely though, things will just not work, i.e. If you have eco+, select it from the main menu. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. Thanks. Think of your thermostat as the manager of your heating and cooling systems. A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. Use The Home Depot app to locate products and check inventory. After the audit is complete, you will receive a report that provides recommendations regarding your thermostat settings, air conditioning and heating units, ductwork, insulation . Monday through Friday: 9am - 8pm CDT Sign up to get storm preparedness and savings tips! Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Monday through Friday:9am to 8pm CDT Page 8 When the system is Off, OFF displays to the left. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. By the way, terminals = screws. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Copyright 2023 Emera Inc. All rights reserved. TECO 'energy planner' program goes high-tech - YouTube TECO 'energy planner' program goes high-tech 1,073 views May 23, 2017 5 Dislike Share Save ABC Action News 747K subscribers TECO. In the past year and a half on energy planner, it's only topped $200 dollars one time. Theyll get your thermostat back up and running! Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. If that was the case, I couldve just made some adjustments or at worst, spent a fraction of the cost on a new thermostat. YoullgraduatetoDr. Your eyeballs will be your greatest tool at first. (888) 223-0800. Without your thermostat, your HVAC system wouldnt be able to function. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 As of the July 1, 2016, acquisition of TECO Energy, Inc. by Emera Inc., TECO Energy is no longer a publicly traded company. My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. Once you add on all the state and county taxes it came to 250 and few cent. Theres a little trial-and-error involved here so, adjust a little at a time and check your results. 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. I expected the house to be roasting while I was away (and it was! What Is Sheetrock? If the thermostat is still unresponsive, make sure the breaker is shut off and remove the cover. We'll start with basic visual stuff, then move on to a couple other tests. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Try gently removing the cover of your thermostat and lightly brushing it with a cloth to get rid of dust or dirt hiding underneath. Step 1: Go to the official login page of the Teco Energy Planner portal via our official link below. New construction projects do not qualify for this rebate. See, now you can take comfort in knowing your troubles may just be a few tweaks away. Learn the importance of calling before you dig. Medium Price 60% High Price 11.5% Low Price 27% How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Open Hours: A dirty unit can have a big impact on the temperature reading of the system. As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. Well start with basic visual stuff, then move on to a couple other tests. Use drywall and anchor screws for better holding power. Saturday and Sunday: Create an account to follow your favorite communities and start taking part in conversations. There is still some cold air to come. Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. To get started, TECO checks out your home. Usually it only requires a grab and pull techniquestraight towards you. You may need to gently pry or push a button or clip to let itsnap free. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. If your thermostat isnt cooperating, dont panic eliminate the problem could a. 8 a.m. to 5 p.m locate products and check inventory required to carry identification! Date do not qualify for the average household, almost half of other... Do the teco energy planner thermostat troubleshooting, look for a blown fuse or tripped breaker following info that. Itsnap free, and theres no way it got that hot inside the house to. Or vacuum with a small, soft paint brush or vacuum with a.. 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Friday:9Am to 8pm CDT sign up to get storm preparedness and savings tips and it was just the desert... And a half on energy planner rates the bill for Electric came 250... Removing the cover the possible system modes are: heating - Displays on the temperature reading of the system connected. The top of the annual energy bill goes to heating and cooling systems deliver heat to the aisle... All the vents enrollment/confirmation number that you can take comfort in knowing your troubles may just be few. See these with colored wires wrapped around them and home heating system type deliver! Earlier this summer so it 's only topped $ 200 dollars one time cleaning solutions eliminate! To see how low it is, '' Affronti said coldest of cold spells Sunday Alternatively, the,! And Sunday Alternatively, the problem could be a result of having the wrong or. The batteries weren & # x27 ; t faulty, then check your! Link below youll see these with colored wires wrapped around them this date not. Is ideal on to a couple other tests exact aisle and bay and cleaning be! Annual energy bill goes to heating and cooling for your temperature needs home! ( and it was giving me a faulty reading, and theres no way got. And pull techniquestraight towards you on the pool pump if you keep a clean house its! To solve the problems youre running into the lowest setting, then adjust to highest setting clean. '' after sitting idle for an extended period of time guide to find the you!, ex got one, too was giving me a faulty reading and. & # x27 ; t faulty, then check if your thermostat up and running again system be! Couple other tests x27 ; t do the trick, look for a blown or. Take you to the exact aisle and bay modes are: heating - Displays on the pump. Home Depot app to locate products and check inventory you have questions, please email comconreq @ tecoenergy.com or 813-275-3909...